Training
We have curated content we believe will be helpful and directed toward specific roles and our work on Penn State’s Enterprise Constituent Relationship Management (ECRM).
On this page you will find training recommendations and resources for:
Getting Started
Trailheads and Learning
Additional Resources
Certifications
Certifications Prep
Administrators
Find valuable training resources and news by visiting: Salesforce Admin Resources
Trailheads and Learning
Beginner
Training the End Users
Training the End Users
Additional Resources
Certifications
Certifications Prep
- Study Guides & Classes
- Salesforce Administrator Certification (free)
- Salesforce Administrator Certification – Udemy (paid)
- Salesforce Administrator Certification – FocusOnForce (paid)
- Salesforce Administrator Certification Study Guide (free)
- Salesforce Administrator Certification Webinar (free)
- Salesforce Certified Associate (free)
- Practice Exams
Business Analysts
Find valuable training resources and news by visiting: Salesforce Resources
Trailheads and Learning
Beginner
Additional Resources
Certifications
Certifications Prep
Developers
Find valuable training resources and news by visiting: Salesforce Developer Resources
Trailheads and Learning
Additional Resources
Certifications
Certifications Prep
- Study Guides & Training
- Practice Exams
References
- Salesforce Data Model
- Salesforce Developer Limits and Allocations
- Salesforce Developer Center
- Salesforce CLI Commands
- Salesforce CLI Setup Guide
- REST API Developer Guide
- Lightning Component Reference
- Code Samples and SDKs
- Lightning Component Recipes
- Apex Recipes
- Salesforce Developers Channel (YouTube)
Marketing-Communications for Users
Find valuable training resources and news by visiting:
Get to Know the Marketer Role
Trailheads and Learning
Advanced
Marketing Cloud & Data Cloud (CDP) for Admins
Trailheads and Learning
Beginner
- Marketing Cloud Basics
- Assign Marketing Cloud Roles and Permissions
- Explore Customer Data Platform
- Marketing Cloud Send Methods: Quick Look
- Get Started with Marketing Cloud Intelligence
- Marketing Cloud Roles and Permissions: Quick Look
- Tenant-Specific Endpoints in Marketing Cloud: Quick Look
- Transactional Messaging
- Content Builder Features
- Email Marketing Strategies
- Marketing Cloud Connect Setup
- Roles and Responsibilities for Marketing Teams
- Data and Identity in Customer Data Platform
- Customer Data for Marketers
- Marketing Cloud Programmatic Languages
Intermediate
- Self-Serve SSL Certificates in Marketing Cloud: Quick Look
- Marketing Automation Strategies
- Contact Management Solutions
- Marketing Cloud Account Optimization
- Digital Marketing Roadmap Development
- Contact Deletion in Marketing Cloud
- Marketing Cloud Security
- Marketing Cloud Data Management
- Marketing Cloud Contact Management
- Marketing Cloud Developer Basics
- Journey Campaign Analytics and Optimization
- Distributed Marketing Administration
- Custom Preference Center Development